Other payment info
- Why have I been charged twice?
- What should I do if I'm struggling to pay my minimum payment?
- Can I change my payment date?
- Can you tell me more about Direct Debits?
- Can I amend or cancel my Direct Debit?
- What should I do if my payment isn't showing on my account?
- What is Persistent Debt?
- Can you tell me more about my Persistent Debt Paydown Plan?
- Can you tell me more about my confirmed Persistent Debt Paydown Plan?
- I've made a payment online but I'm being asked to put in a code?
- How much do I need to pay you?
- Can I make a payment before my statement’s issued?