Confirming your identity
To protect your identity and prevent fraudulent activity on your account, we may send you a request via email or a text message asking you to confirm your identity.
This will come from our security partner and verification platform, Hooyu.
Using this platform is a convenient and efficient way for us to verify your identity by completing checks on ID documentation that we will ask you to submit.
HooYu is incredibly safe to use - it encrypts your connection to keep your data secure. Your details are permanently deleted from the HooYu platform when the necessary information has been received from you.
For further information, please see the articles below: