Some of the items we offer aren't delivered in-person. This includes vouchers, digital products and gaming subscriptions - if this is the case, this information will be included in the description of the item.
If you've ordered one of these items you'll receive an order confirmation from us, alongside an email from our supplier with all the details you need to redeem this item.
I haven't received this email, what should I do?
We'll need to process your order, so it might take a few hours to receive both emails.
Occasionally, these might be sent to your junk/spam folder - make sure you check that this isn't the case.
If you're still unable to locate your item, please get in touch.
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Please note:
You may exercise your right to change your mind and cancel your purchase of this digital product for a full refund within 14 calendar days of the date we email you to confirm we accept your order, provided: (i) you have a valid proof of purchase; and (ii) the digital product has not been redeemed (in part or whole).